Policy

POLICY

MERCH Amsterdam can not guarantee 100% protection for your phone. Handle our product with care and at your own risk.

SHIPPING & RETURNS

We ship worldwide. The estimated delivery time is depending on the country. As soon as your order has been shipped, you will receive a shipping confirmation email.

Shipping days:

  • The Netherlands (1 - 2 days)
  • Germany (2 - 3 days)
  • Belgium (2 - 3 days)
  • Austria (2 - 3 days)
  • France (2 - 3 days)
  • Denmark (2 - 3 days)
  • Sweden (2 - 3 days)
  • United kingdom (2 - 3 days)
  • Portugal (2 - 3 days)
  • Italy (2 - 3 days)
  • Spain (2 - 3 days)

THE NETHERLANDS

Free shipping on all orders.

EUROPE

Standard shipping €2,50 without Track & Trace

Shipping with Track & Trace €9,50

Countries include; Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Republic Of Macedonia, Malta, Monaco, Norway, Poland, Portugal, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine and United Kingdom.

REST OF THE WORLD

Standard shipping €3 without Track & Trace

Shipping with Track & Trace €16,50

Please double check the address you supply to ensure it is correct as MERCH Amsterdam will not be responsible for orders shipped out to incorrect addresses.  

RETURNS

We will offer a full refund within 21 days from when your order is delivered. Send an email to info@merch-amsterdam.com if you want to return a product.

  • All products must be unused.

  • Shipping back to our warehouse is at the customers own cost.

As soon as we have received your return, it will take approximately 7 to 10 business to process your refund.