Policy

POLICY

MERCH Amsterdam can not guarantee 100% protection for your phone. Handle our product with care and at your own risk.

SHIPPING & RETURNS

We ship worldwide. The estimated delivery time is depending on the country. As soon as your order has been shipped, you will receive a shipping confirmation email. We ship all orders with track & trace.

Shipping days:

  • The Netherlands (1 - 2 days)
  • Germany (2 - 3 days)
  • Belgium (2 - 3 days)
  • Austria (2 - 3 days)
  • France (2 - 3 days)
  • Denmark (2 - 3 days)
  • Sweden (2 - 3 days)
  • United kingdom (2 - 3 days)
  • Portugal (2 - 3 days)
  • Italy (2 - 3 days)
  • Spain (2 - 3 days)


Please double check the address you supply to ensure it is correct as MERCH Amsterdam will not be responsible for orders shipped out to incorrect addresses.  

RETURNS

We will offer a full refund within 30 days from when your order is delivered. Send an email to support@merch-amsterdam.com if you want to return a product.

  • All products must be unused.

  • Shipping back to our warehouse is free.

As soon as we have received your return, it will take approximately 7 to 10 business to process your refund. 

Address:
MERCH Amsterdam
Weesperstraat 400
1018 DN Amsterdam

Email:
support@merch-amsterdam.com