Policy
POLICY
MERCH Amsterdam can not guarantee 100% protection for your phone. Handle our product with care and at your own risk.
SHIPPING & RETURNS
We ship worldwide. The estimated delivery time is depending on the country. As soon as your order has been shipped, you will receive a shipping confirmation email. We ship all orders with track & trace.
Shipping days:
- The Netherlands (1 - 2 days)
- Germany (2 - 3 days)
- Belgium (2 - 3 days)
- Austria (2 - 3 days)
- France (2 - 3 days)
- Denmark (2 - 3 days)
- Sweden (2 - 3 days)
- United kingdom (2 - 3 days)
- Portugal (2 - 3 days)
- Italy (2 - 3 days)
- Spain (2 - 3 days)
Please double check the address you supply to ensure it is correct as MERCH Amsterdam will not be responsible for orders shipped out to incorrect addresses.
RETURNS
We will offer a full refund within 30 days from when your order is delivered. Send an email to support@merch-amsterdam.com if you want to return a product.
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All products must be unused.
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Shipping back to our warehouse is free.
As soon as we have received your return, it will take approximately 7 to 10 business to process your refund.
Address:
MERCH Amsterdam
Weesperstraat 400
1018 DN Amsterdam
Email:
support@merch-amsterdam.com